🔐 Protect Your Credentials

Never share your account details such as account number, login ID, password, PIN, UPI-PIN, OTP, ATM / Debit card / Credit card details with anyone, not even with bank officials, however genuine they might sound.

⚡ Beware of KYC Frauds

Any phone call / email threatening the blocking of your account on the pretext of non-updation of KYC and suggestion to click link for updating the same is a common modus operandi of fraudsters. Do not respond to offers for getting KYC updated / expedited. Always access the official website of your bank or contact the branch directly.

📱 Download Apps Carefully

Do not download any unknown app on your phone / device. The app may access your confidential data secretly. Only download apps from official app stores and verify the authenticity before installation.

💳 QR Code & UPI Safety

Transactions involving receipt of money do not require scanning barcodes / QR codes or entering MPIN. Thus, exercise caution if asked to do so. Remember, you only scan QR codes or enter MPIN when you are making a payment, not receiving money.

🌐 Verify Contact Details

Always access the official website of the bank for contact details. Contact numbers on internet search engines may be fraudulent. Use only our official website www.warangaldccb.bank.in for verified contact information.

🔍 Check Website Security

Check URLs and domain names received in emails / SMSs for spelling errors. Use only verified, secured, and trusted websites / apps for online banking, that is, websites starting with 'https'. Look for the padlock symbol in the address bar. In case of suspicion, notify local police / cybercrime branch immediately.

🚨 Respond to Suspicious Activity Immediately

If you receive an OTP for debiting your account for a transaction not initiated by you, inform your bank immediately. If you receive a debit SMS for a transaction not done, inform the bank immediately and block all modes of debit, including UPI. If you suspect any fraudulent activity in your account, check for any addition to the beneficiary list enabled for internet / mobile banking.

🔑 Password Protection

Do not share the password of your email linked to your bank account. Do not have common passwords for e-commerce / social media sites and your bank account / email linked to your bank account. Avoid banking through public, open or free networks. Create strong, unique passwords with a combination of uppercase, lowercase, numbers, and special characters.

✉️ Email Security

Do not set your email password as the word "password" while registering in any website / application with your email as user-id. The password used for accessing your email, especially if linked with your account, should be unique and used only for email access and not for accessing any other website / application.

🎰 Beware of Lottery & Prize Scams

Do not be misled by advices intimating deposit of money on your behalf with RBI for foreign remittances, receipt of commission, or wins of lottery. These are fraudulent schemes designed to steal your money and personal information.

📧 Monitor Your Accounts

Regularly check your email and phone messages for alerts from your financial service provider. Report any unauthorized transaction observed to your bank immediately for blocking the card / account / wallet, so as to prevent any further losses. Enable transaction alerts via SMS and email for real-time monitoring.

💳 Card Security Management

Secure your cards and set daily limit for transactions. You may also set limits and activate / deactivate for domestic / international use. This can limit loss due to fraud. Consider disabling international transactions if you don't travel abroad frequently.

🛡️ Cyber Swachhta Kendra

Free bot removal tool is provided by Cyber Swachhta Kendra which is operated by CERT-In. Users can download the bot removal tool for their PC and Mobile from: https://www.cyberswachhtakendra.gov.in/security-tools.html

🔗 Avoid Suspicious Links

Do not click on suspicious links and mails received from unknown sources. Verify the sender's identity before clicking any link. Hover over links to check the actual destination URL before clicking.

Bank Customer Care

For unauthorized / suspicious transactions

Contact Your Branch

Visit https://warangaldccb.bank.in/?page=branch-locator for branch details

National Cyber Crime Helpline

Report cybercrime immediately

1930

24x7 Helpline (Toll Free)

RBI Contact Centre

For banking queries & complaints

14448

RBI Integrated Ombudsman Scheme